Supervisor: Director of Residential Services
Program: Annie’s House Transitional Living Program
Classification: Exempt
Hours: 3 Weekdays 9:00am-5:00pm, 2 late evenings per week (1:00-9:00pm)
Required Qualifications:

• Bachelor’s Degree in Social Work, or related field
• Fluent proficiency in Spanish-verbal & written
• Able to function independently, exercising sound judgment and an ability to shift priorities rapidly
• Ability to handle on-site crisis situations, and adapt to the changing needs of the clients & families we serve
• Ability to manage time and complete multiple activities within a time frame.
• Demonstrated ability to manage high stress situations.
• Ability to work as a team member, providing support and constructive feedback in interpersonal interaction
• Ability to work with people from a variety of backgrounds, cultures, and experiences.
• Ability to respond with empathy and support to victims in crisis situations and with sensitivity and awareness to diverse cultural, ethnic and social backgrounds, values, attitudes and languages.

Preferred Qualifications:

• Master’s Degree in related field-Social Work, Sociology, Human Services etc.
• General knowledge of domestic violence and how trauma affects individuals
• At least 2 years of related experience to include crisis line work, case management services, advocacy and coordination of services, trauma informed services, preferable in the area of domestic violence or victim’s services
• Some knowledge of community resources and of philosophical and legal issues of domestic violence is preferred
• Understanding of an empowerment-based, client centered, and strengths perspective advocacy model of services

Client Service Duties:

• Conducts weekly advocacy meetings with clients.  This position carries a caseload of approximately 10-15 adult clients at any one time.
• Completes intakes and new client move in procedures.  Completes client exit procedures and apartment walk through.
• Assists in identifying client needs, and provides community resource & referral
• Provides ongoing assessment of client safety needs and concerns, and provides safety planning to clients throughout their stay in the program
• Plans and facilitates weekly psychoeducational groups for adult clients
• Provides crisis interventions as necessary to clients in the program
• Accompanies clients to court and other appointments on an as needed basis
• Conducts interviews with shelter clients applying for the Annie’s House Program

Administrative Duties:

• Maintain accurate and timely documenting in client files in accordance with agency guidelines
• Assists the Director with the ongoing assessment and evaluation of the Annie’s House Program and services to ensure the best quality services are being provided.
• Assists the Director with the Annie’s House application, interviewing, and acceptance decision making process, and provides direct feedback and input on all clients potentially entering the program
• Assists with the administrative duties of the program to include: Helping process electric bills & payments, client savings and deposits, client mail distribution, etc.
• Attend in-house and community trainings to maintain adequate and ongoing knowledge in areas such as, but not limited to: domestic violence, trauma informed services, residential services, advocacy skills and community resources
• Attend mandatory meetings:
  • Annie’s House Staffing-Bi-weekly
  • Supervision with Director of Residential Services-Weekly
  • Support Team meetings-As needed

Qualified individuals should email their cover letter and resume to resume@genesisshelter.org.