Genesis Women’s Shelter & Support provides quality safety and shelter to battered women and their children through crisis intervention and short term crisis therapeutics and to reduce the occurrence of violence against women and children in the greater Dallas area. We are also committed to raising the level of community awareness regarding the pervasiveness and effects of domestic violence.


Genesis Women’s Shelter and Support is seeking an active and energetic individual to join our team as the Office Manager for our Outreach Counseling and Administrative Office. This position will be responsible for providing reception services and oversight of administrative and office functions.


  • Create a pleasant and welcoming environment
  • Responsible to open up the office daily,  ensuring it is client ready
  • Maintain general appearance of common areas
  • Answer multi-line phones, direct calls to appropriate staff and provide crisis intervention along with information and referrals as needed
  • Receive clients and notify counselors of their arrival
  • Maintain office services by organizing office operations and procedures,manage office calendar, receive and distribute office mail and deliveries, and monitor and maintain office supplies inventory
  • Oversee maintenance of office equipment and coordinate service as needed


  • Ability to operate with empathy and compassion for the clients served
  • Ability to maintain confidentiality regarding client/agency information
  • Ability to work independently and be a self-starter
  • Must have strong written and verbal skills
  • Have proficient computer skills
  • Must pass a background check
  • Experience with working on multi-line phone system is preferred
  • Must have excellent phone voice and demeanor that is pleasant
  • Ability to effectively handle escalations and time critical issues
  • Bilingual (Spanish) Preferred

Qualified individuals please send resume to resume@genesisshelter.org.


Supervisor: CEO
Genesis Women's Shelter & Support has an immediate opening for an Executive Assistant. This full-time position provides professional support to the CEO and serves as the primary contact and liaison on behalf of the CEO with internal and external contacts. Working closely with the CEO, the Executive Assistant is a key administrative position providing comprehensive administrative support, coordination and project management.


  • Perform complex and highly responsible administrative functions for the CEO
  • Manage communications, correspondence, and mail
  • Provide information and assistance to constituents, volunteers, Board of Directors, visitors and those having business with the office of the CEO
  • Ensure that the CEO is fully briefed and prepared for all meetings, events and travel
  • Research and/or prepare materials for meetings and presentations, compiling reference materials as needed
  • Provide support for staff meetings, events and fundraisers
  • Assist with development, implementation and administration of office systems and procedures
  • Manage administrative and certain budgetary aspects of agency in support of the effective operation of programs, along with reporting, documentation, data gathering and evaluation
  • Other duties as assigned


Project Management Responsibilities:

  • HR tasks for 100+ employees, including:
    • Intake paperwork and general new hire training
    • Termination/resignation paperwork and follow-up documents (Texas Workforce Commission, employment verification) as needed
    • Managing employee leave request system
    • Screening candidates for interviews
    • Ensuring that all HR files are kept in compliance with agency policies and government regulations
    • Management of other projects as assigned


  • 3-5 years experience supporting a senior level executive
  • BS or BA degree
  • High degree of proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Strong communication and organizational skills and ability to multi-task and prioritize
  • Experience with and proficiency in donor database systems – preferably Raisers Edge
  • Knowledge of general non-profit administration, including but not limited to budget preparation and control, maintenance of accurate and complete records, and grant reporting
  • Ability to work independently as well as with a wide variety of individuals and organizations.

Qualified individuals please send resume and cover letter to resume@genesisshelter.org.



The position of Children’s Case Manager serves to promote the safety and empowerment of victims of domestic violence by providing individual and group case management along with crisis intervention and support services. The Children’s Case Manager also provides case management, resources and referrals for women and children residing in a transitional living program. 


  • Conduct intakes, assessments, and convey children’s program and expectations to children, adolescents and mom’s in individual, group, and family settings.
  • Conduct weekly case management meetings with women at the Shelter and Annie’s House to establish short term goals for the children and to provide referrals to resources within the community.
  • Conduct meetings with children when necessary to assess their understanding of safety and for the purpose of safety planning.
  • Broadly assess each child’s physical and emotional health and development and make recommendations to staff.  Make appropriate referrals to outside agencies if necessary.
  • Work with mom’s of the children and adolescent clients in the program by providing regular consultation for the purpose of assessment, consultation, parent training and education.
  • Provide crisis interventions when necessary.
  • Monitor onsite school and community school enrollment, daycare enrollment (both onsite and offsite), and provide supplies when needed.
  • Provide resources and referrals to mom’s that can meet the needs of the children and adolescents.
  • Coordinate provision of other services with case management staff, children’s department staff, clinical staff and other service providers. 
  • Provide nurturing childcare to infants, toddlers, preschoolers and school age children residing at the shelter and Annie’s House.
  • Develop and implement age appropriate activities and projects for all ages of children in care.
  • Plan and facilitate evening group activities, schedule guest speakers and purchase activity supplies as needed.
  • Plan and facilitate Camp G activities for school age children during holiday breaks and the summer months.
  • Complete electronic file documentation and reporting in clients file in a timely manner.
  • Plan and facilitate special events/activities/parties for children (ie. Back to School parties, holiday special activities/events).
  • Assist the Children’s Program Director with the monitoring, training, greeting and scheduling of all shelter and Annie’s house children’s volunteers.
  • Bilingual Preferred 
  • Maintain accurate and timely documentation of client services and case notes in compliance with agency guidelines.
  • Attend monthly community meetings, collaborations, and coalitions related to children’s services and the needs of children.
  • Attend training as necessary to maintain accurate and adequate knowledge in the field of domestic violence and working with children. 
  • Serve as back up for emergency crises and hotline calls. 
Fundamental Skills, Knowledge, and Abilities Required:
  • Completion of Bachelor’s or Master’s Degree in psychology, sociology, social work, counseling, or other related field.
  • Experience working with children
  • Ability to communicate effectively, both written and orally.
  • Ability to drive a commercial vehicle and lift some heavy objects.
  • Demonstrate experience with sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes.
  • Ability to work as a team member.
  • Acceptance of agency philosophies regarding domestic violence, internal conflict resolutions, and how decisions are made.   
Qualified individuals please send resume to resume@genesisshelter.org or by fax at 214.559.2361.


Supervisor: Residential Operations Manager
Program: Shelter

Position Purpose:
To upkeep and maintain the shelter, as well as meet the needs of the clients. Responsible for general facility housekeeping tasks and assists clients with personal items and room set up. PRN staff work on an as needed basis. Schedule flexibility and the ability to work with little notice are required for this position.

Responsibilities include but are not limited to:

  • Perform telephone hotline crisis intervention and take appropriate action, including client intake and exit procedures.
  • Perform make-ready on rooms after client exit, cleaning room and preparing room for a new family.
  • Carry out kitchen and cooking duties, preparing meals and clean up.
  • Keep records of daily events in shelter and with clients in daily log.
  • Maintain accurate and timely documentation of client services

Qualified individuals please send resume to resume@genesisshelter.org or by fax at 214.559.2361.



Supervisor: Director of Education
Program: Emergency Shelter for Victims of Domestic Violence and Annie’s house Transitional Living Program
Hours: 8:00 a.m. to 12 p.m. Monday-Friday
Classification: Part Time

Position Purpose:
Promote the social, emotional, physical, and academic growth of preschool students by providing a safe, nurturing environment and developmentally appropriate learning opportunities

Direct Services Responsibilities:

  • Develop and implement a preschool program that is developmentally appropriate for children ages 3-5
  • Incorporate activities that promote the social, emotional, physical, and academic growth of students
  • Maintain a classroom that is visually engaging, promotes social interaction and independence, and where music and movement are a daily part of student activities
  • Broadly assess each child’s social, emotional, and physical health as well as academic success and overall development in order to make relevant information available to the student’s treatment team
  • Meet regularly with each student’s mother to provide education, training, and reports on student assessment and progress
  • Ensure the safety and supervision of students at all times
  • Provide crisis intervention as necessary
  • Monitor enrollment of preschool students
  • Coordinate provision of other services with the student’s treatment team and other agency staff
  • Keep bulletin boards and seasonal decorations current
  • Establish procedures and schedules for maintaining the appearance, cleanliness, and organization of the classroom
  • Ensure the classroom is stocked appropriately at all times
  • Assist in other ways with the daily operation of the preschool and GWS.


  • Maintain accurate and timely documentation of client services in compliance with agency guidelines
  • Participate in the development of agency programs and services as they relate to education, making recommendations on how to refine and improve these to optimally meet the needs of students and mothers
  • Participate in professional development in the areas of education and domestic violence to maintain current and accurate knowledge as it relates to the position
  • Report suspected abuse, neglect, or exploitation to DFPS as specified in the Texas Family Code
  • Attend all mandatory meetings
  • Attend regular supervision meetings with the Director of Education
  • Assist in other ways with the daily operation of the preschool and GWS

Fundamental Skills, Knowledge, and Abilities Required:

  • Candidates who are bilingual in English and Spanish are preferred
  • Experience working with preschool children in a classroom setting
  • Certified teachers preferred, college degree required or equivalent experience
  • Must consent to a criminal background check
  • Demonstrates experience with and sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes
  • Ability to function as a team player
  • Current CPR/First Aid certification required
  • Current record of tuberculosis examination, showing you are free of contagious TB
  • Ability to routinely lift children (up to 35 pounds), move furniture in an early childhood classroom, and sustain long hours of work, mostly on your feet
  • Must be able to bend, stoop, crouch, and sit on the floor to engage with students
  • Ability to communicate effectively, both written and orally
  • Acceptance of agency philosophies regarding domestic violence, internal conflict resolution, and how decisions are made

Qualified individuals please send resume to resume@genesisshelter.org or by fax at 214.559.2361.



Supervisor: Sr. Director, Fund and Community Development

Individual Giving

  • Manage portfolio, and database updates for 75-100 individual donors, including reporting/acknowledgment process. Maintain engagement and increase gifts.
  • Develop and implement donor recognition/appreciation program.

Corporate Giving

  • Work with supervisor to develop and promote strategic corporate giving campaign, including researching, cultivating, and stewarding/engaging corporations whose giving priorities are in line with Genesis’ mission. Facilitate sponsorships and drives.
  • Provide outreach education/training to local companies regarding domestic violence.

Grants Management

  • Oversee annual grant writing campaign, including seeking out new asks, developing tone and content of various grants, generating donations from private foundations, writing grant requests to Corporate Foundations and maintaining grant calendar and reporting/acknowledgment process.
  • Supervise grant writer.Other duties as assigned.


  • Bachelor’s degree in English, Journalism, Communications, Business or other related field
  • Ability to communicate effectively both written and verbally
  • Strong time management skills
  • Previous grant writing experience preferred
  • Previous experience with Raiser’s Edge preferred
  • Ideal candidate will have familiarity with Dallas philanthropic landscape.

Qualified candidates please send your resume to resume@genesisshelter.org.

Genesis Women's Shelter & Support

4411 Lemmon Ave., Suite 201
Dallas, Texas 75219
Outreach: 214.389.7700
24-Hour Hotline: 214.946.HELP
Thrift Store: 214.520.6644
Genesis Women's Shelter & Support is a
501(c)(3) through
Shelter Ministries of Dallas

Copyright 2015 Genesis Women's Shelter & Support