Genesis Women’s Shelter & Support provides quality safety and shelter to battered women and their children through crisis intervention and short term crisis therapeutics and to reduce the occurrence of violence against women and children in the greater Dallas area. We are also committed to raising the level of community awareness regarding the pervasiveness and effects of domestic violence.

Location: Emergency Shelter & Transitional Living Program (Annie's House)
Hours: Full Time - Monday & Tuesday 1:00pm-9:00pm; Wednesday, Thursday, & Friday 9:00am-5pm
Immediate Supervisor: Children's Program Director

The position of Children’s Case Manager serves to promote the safety and empowerment of victims of domestic violence by providing individual and group case management along with crisis intervention and support services. The Children’s Case Manager also provides case management, resources and referrals for women and children residing in the emergency shelter and transitional living program (Annie’s House).


  • Conduct intakes, assessments, and convey children’s program and expectations to children, adolescents and moms in individual, group, and family settings
  • Conduct weekly case management meetings with women at the Shelter and Annie’s House to establish short term goals for the children and to provide referrals to resources within the community
  • Conduct meetings with children and families when necessary to assess their understanding of safety and for the purpose of safety planning
  • Broadly assess each child’s physical and emotional health and development and make recommendations to staff. Make appropriate referrals to outside agencies if necessary
  • Work with moms of the children and adolescent clients in the program by providing regular consultation for the purpose of assessment, consultation, parent training and education
  • Provide crisis interventions when necessary
  • Plan and facilitate evening group activities for children
  • Plan and facilitate camp activities for school age children


  • Maintain accurate and timely documentation of client services and case notes in compliance with agency guidelines
  • Attend monthly community meetings, collaborations, and coalitions related to children’s services and the needs of children
  • Attend training as necessary to maintain accurate and adequate knowledge in the field of domestic violence and working with children 

Fundamental Skills, Knowledge, and Abilities Required:

  • Completion of bachelor’s or master’s degree in psychology, sociology, social work, child development, family studies, or other related field
  • Case Management experience preferred
  • Bilingual preferred-English/Spanish
  • Experience working with children
  • Ability to drive a commercial vehicle and lift some heavy objects
  • Demonstrate experience with sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes
  • Ability to work as a team member

If interested, please send cover letter and resume to resume@genesisshelter.org

Supervisor: Clinical Director
Hours: Three days will be 9:00 am to 5:00 pm and two days will be 1:00 pm to 9:00 pm


The Women and Children’s Therapist at Genesis Women’s Outreach will provide individual and group therapy to women and children who have been or are living in homes with domestic violence.  This position is responsible for assessment and evaluation to aid and determine treatment goals, as well as providing crisis intervention and long term counseling in remediation of family violence.  The Women and Children’s Therapist will work as a member of a treatment team in advocating for clients affected by domestic violence.  This position also includes providing parent education regarding services, parenting and domestic violence education.  Experience with Play Therapy is preferred.

Position Requirements

  • A Master’s Degree in Counseling, Social Work, Psychology or related field is required
  • Candidate should be licensed in related field
  • On site individual and group supervision is provided
  • Have high energy levels, self-motivated, results oriented, and have excellent people and communication skills

Qualified individuals should email their resume to Jessica Brazeal at jbrazeal@genesisshelter.org.


Supervisor: Children's Program Director
Location: Emergency Shelter, Transitional Living Program and Outreach Office
Hours: On an as needed basis to cover for childcare at Residential and Outreach locations. Schedule flexibility and the ability to work with little notice are required for this position.
Hours of operation: 7:00am-9:00pm 

Direct Services

  • Provide nurturing, compassionate, educational and supportive care to children
  • Help to ensure the children’s daily needs are met while in care such as feeding, diapering, assessing health needs, emotional support and play
  • Serve as an advocate to all children who enter the program by assessing their physical, social and mental needs
  • Plan and facilitate activities for children of all ages
  • Maintain the cleanliness and organization of the playroom and other areas and ensuring areas are stocked appropriately at all times
  • Ensure the playroom setting is warm, comfortable and inviting for the families.  Keep up with seasonal décor and ensure the setting is visually appealing and stimulating for the children.
  • Report suspected abuse, neglect or exploitation to DFPS as specified in the Texas Family Code
  • Carry out other necessary duties in other departments/areas as needed when the census of children is low: assisting with phones, front office support, assisting the Volunteer Coordinator, donations, special events, Madrinas program, etc.


  • Make recommendations on improving and strengthening the children’s program to better meet the needs of the clients.
  • Participate in the development and implementation of the Child and Adolescent Program
  • Attend training as necessary to maintain accurate and adequate knowledge in the field of childcare and domestic violence
  • Attend supervision with Children’s Program Director regularly
  • Develop knowledgeable overview of agency’s operation and various programs and how they work together

Position Requirements

  • Related experience preferred to include work with children in a daycare or other child related setting.
  • Some knowledge of domestic violence is preferred but not required
  • High School Diploma or High School Equivalency
  • Must consent to a Criminal Background check
  • Demonstrates experience with and sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes
  • Acceptance of agency philosophies regarding domestic violence, internal conflict resolutions, and how decisions are made. Current CPR Certification/First Aid certification required
  • Ability to routinely lift children (up to 35 pounds), move furniture in an early childhood classroom and sustain long hours of active work (mostly on your feet)Must be able to bend, stoop, crouch and sit on the floor to engage with children

Qualified individuals please send cover letter and resume to resume@genesisshelter.org.


Supervisor: Residential Operations Manager
Program: Shelter

Position Purpose:
To upkeep and maintain the shelter, as well as meet the needs of the clients. Responsible for general facility housekeeping tasks and assists clients with personal items and room set up. PRN staff work on an as needed basis. Schedule flexibility and the ability to work with little notice are required for this position.

Responsibilities include but are not limited to:

  • Perform telephone hotline crisis intervention and take appropriate action, including client intake and exit procedures.
  • Perform make-ready on rooms after client exit, cleaning room and preparing room for a new family.
  • Carry out kitchen and cooking duties, preparing meals and clean up.
  • Keep records of daily events in shelter and with clients in daily log.
  • Maintain accurate and timely documentation of client services

Position Requirements

  • High School Diploma or GED, some college preferred 
  • General knowledge of domestic violence
  • 2 years of experience in a social service setting, preferably handling crisis calls
  • Strong ability to multi-task and make critical decisions without a supervisor present
  • Ability to handle on-site crisis, and adapt to the changing needs of the families we serve
  • Positive attitude and strong empathy skills are necessary for this position 
  • Ability to be on-call and work holidays

Qualified individuals please send resume Kristi Flanders at kflanders@genesisshelter.org.

Genesis Women's Shelter & Support

4411 Lemmon Ave., Suite 201
Dallas, Texas 75219
Outreach: 214.389.7700
24-Hour Hotline: 214.946.HELP
Thrift Store: 214.520.6644
Genesis Women's Shelter & Support is a
501(c)(3) through
Shelter Ministries of Dallas

Copyright 2016 Genesis Women's Shelter & Support